Skip to main content

Hotel Fire & Ice | Hotel in Neuss

| 9.4 (287 Reviews) |  1 Bathroom
Grefrath Hotel | Hotel Fire & Ice

Hotel in Grefrath, Neuss

With direct access to the slopes, Hotel Fire & Ice makes guests feel at home with amenities like a restaurant and a full-service spa.
Change of towels is available on request.
Hotel Fire & Ice offers 101 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more

Amenities

Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Skiing
Wellness Facilities
Spa
Fireplace
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Bathrobes
  • Towels
  • Hair dryer
  • Free toiletries
Bedroom
  • Laptop-compatible safe
  • Individually furnished
  • Phone
  • Iron/ironing board (on request)
  • Water-efficient toilets only
  • Soundproofing
  • Slippers
  • Connecting rooms available
  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Down comforter
  • Bed sheets
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
Breakfast
  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–11:30 AM on weekends: EUR 24.50 for adults and EUR 12.25 for children
  • 2 bars/lounges
  • 1 restaurant
  • Coffee/tea in common area(s)
  • Free bottled water
  • Electric kettle
  • Coffee/tea maker
Parking
  • Wheelchair-accessible parking available
  • RV/bus/truck parking (surcharge) on site
  • Uncovered self parking on site (EUR 6 per day)
  • Electric car charging station on site
  • Limited onsite parking
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance
  • 2 on-site accessible parking spaces
  • Well-lit path to entrance
  • Elevator door width (inches): 35
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Activities
  • Ski area
  • Skiing
  • Health/beauty spa
  • Golfing
  • Hiking/biking trails
  • Ski lifts
  • Bike parking
  • Shopping
  • Electric bike charging stations
  • Full-service spa
  • Downhill skiing
  • Sledding
  • Fitness center
  • Steam room
  • Sauna
  • Snowboarding
  • Mini golf
Entertainment
  • 32-inch LCD TV
  • Satellite channels
General
  • Conference center (269 square feet of space)
  • Meeting rooms - 13
  • Vegetarian dining options
  • Local artist showcase
  • At least 80% of food locally-sourced
  • No plastic soda bottles
  • Fireplace in lobby
  • Smoke-free property
  • No plastic drinking straws
  • At least 80% lighting from LEDs
  • Reusable tableware only
  • Double-glazed windows
  • Comprehensive food waste policy
  • No plastic water bottles
  • Reusable cups only
  • No plastic coffee stirrers
Guest Services
  • Children's games
  • Laundry facilities
  • Highchair
  • Soundproofed rooms
  • Art supplies
  • Mini golf
  • Luggage storage
  • Multilingual staff
  • Change of towels (on request)
  • Ski equipment rentals
  • Daily housekeeping
  • Laundry facilities
  • Change of bedsheets (on request)
  • Ski passes
  • 24-hour front desk
  • Ski storage
  • Ski-in/ski-out access
  • Skiing lessons
  • Dry cleaning service
  • Tour/ticket assistance
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Terrace
Spa
  • Steam room
  • Sauna
  • Massages
  • Spa open daily

Policies

Check-in
Check-in time starts at 4:00 pm minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 3 years old and younger stay free when using existing bedding. rollaway/extra beds are available for eur 30.0 per night.
Payment Policy
Fee for buffet breakfast: approximately eur 24.50 for adults and eur 12.25 for children uncovered self parking fee: eur 6 per day rollaway bed fee: eur 30.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted cashless transactions are available safety features at this property include a fire extinguisher

Reviews

Aleksander
Jul 8, 2026 04:07:24 AM
Review Score:   10
Summary: Bra.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Twin Room, 1 Twin Bed
Room Size: 258 square feet m2
1 Twin Bed
Standard Twin Room, 1 Twin Bed

General

Room and bed type depend on availability check-in, Square meters - 24, Square feet - 258, Air conditioning, Desk, Free cribs/infant beds, Rollaway/extra beds (surcharge), Ping - 7.25, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Family Suite
Room Size: 441 square feet m2
2 Double Bed and Twin Bunk Bed
Family Suite

General

Square meters - 41, Square feet - 441, Air conditioning, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Children's books, Ping - 12.39, Wardrobe or closet, Bed count minimum 3, Bed count maximum 3, Extra bed count 1
Baum Chalet, 1 Queen Bed, Garden View
Room Size: 269 square feet m2
1 Queen Bed
Baum Chalet, 1 Queen Bed, Garden View

General

Square meters - 25, Square feet - 269, Garden view, No rollaway/extra beds, No cribs (infant beds), Portable fan, Ping - 7.56, Heated floors, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Premium Twin Room
Room Size: 280 square feet m2
1 Double Bed
Premium Twin Room

General

Square meters - 26, Square feet - 280, Air conditioning, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 7.87, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Hotel Fire & Ice does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel Fire & Ice starts from $126 per night with includes Breakfast, Business Services, Bedding/Linens, Wellness Facilities, Fireplace, Child Friendly, Internet, Wheelchair Accessible, Balcony/Terrace, Accessibility, Laundry, Security/Safety, Spa, Toiletries, Kitchen, Parking, TV, Sports/Activities, Skiing, Restaurant, Bar, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Fire & Ice is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel Fire & Ice indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.